Hey Kia, I tried the Connect My Tablet app, and followed its instructions with no luck. But thanks for the suggestion — as I said, I'm open to anything. Touch has always been off, and hover off as well. No joy. Cheers, though!

Nekomata: The ghost traces appear and vanish when the document is quit and returned to. They vanish when the Zoom is changed. They sometimes vanish when the pen goes over them again. They are nowhere near "permanent".

I've been escalated at Wacom from the standard "have you tried restarting" to a tech, we'll see what they say!

Thanks for the assistance,
-Dennis