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Thread: Artrage Vitae is Unusable after Sonoma MacBook Update

  1. #1
    Join Date
    May 2024
    Posts
    1

    Artrage Vitae is Unusable after Sonoma MacBook Update

    Hello, I've recently updated my MacBook M3 to Sonoma 14.4.1 and Artrage Vitae and 6 are now unusable. When moving my canvas, the working area is filled with glitching white lines. I can deal with that, if needed, but it's a terrible distraction. Worse, when I'm painting, the brush begins to lag unacceptably after a few minutes. Oddly, if I go to the settings menu and close the window, painting returns to normal--but then returns to the lag. I've attached a screenshot.

    I have a project due and I am desperate for a solution. I've even reset my Mac to factory settings and re-installed a fresh copy of Artrage to no avail. It appears to be a GPU issue after the update. I cannot use the software in its current state.

    I am using an Xencelabs 24 pro display, but this glitch occurred after my factory refresh before connecting or installing drivers for this tablet.

    Thank you for any assistance. As I mentioned, I am desperate.
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  2. #2
    Join Date
    Jan 2020
    Location
    Aotearoa/New Zealand
    Posts
    365
    I'm afraid I can't be much help. There are several users - including myself - who are struggling with ArtRage and Sonoma.

    Here are a few desperate suggestions:

    1. Make sure all other graphic apps are shut down.
    2. Make sure 'multithreading is toggled 'off'. <Edit><preferences><advanced preferences>
    3. If you're using a tablet, make sure the drivers are up-to-date
    4. Call a shaman and sacrifice a chicken (just kidding!)

    Other than that I can offer nothing except sympathy :-(

    Brett
    "You do not suffer because things are impermanent. You suffer because things are impermanent and you think they are permanent." ~ Thich Nhat Hanh

    Tech stuff: 24" iMac M1: Wacom Intuos Pro L: iPad Pro 12.9"

  3. #3
    Join Date
    Nov 2011
    Posts
    2,240
    Unfortunately, like Brett, I’m not able to offer you any immediate practical solutions here
    I would suggest you send a report to Ambient Design regarding this issue with Sonoma+M3+Artrage+your tablet and hopefully Andy might have some solution for you.
    Looking to the longer term though any reports like this sent to Ambient it will hopefully lead to a fixed in a future ARV update.
    Sonoma has proved to be a bit of a nightmare for several developers it would sadly seem
    Web support: https://www.artrage.com/get-support/
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