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Type: Posts; User: MattRage

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  1. Okay, so, uh, not quite sure how to explain this...

    Okay, so, uh, not quite sure how to explain this but it looks like something stole a line of code... We've got it back though and reinstated it so the next update should have this fixed. Sorry about...
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    It looks like the installer didn't include the...

    It looks like the installer didn't include the default Actions folder when it built as it has no contents, which is causing this problem. We're fixing that currently and we'll release an update with...
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    We're looking in to the reference image locations...

    We're looking in to the reference image locations and I hope to be able to get a solution to that shortly. The distance before triggering the references issue has been fixed in our internal build...
  4. If the Autoflow toggle is turned on the airbrush...

    If the Autoflow toggle is turned on the airbrush will continue to spray as the stylus is held still. This means that more paint is sprayed on the same spot so will build up a darker edge as the spray...
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    Unfortunately when you remove an app from an iOS...

    Unfortunately when you remove an app from an iOS device, all data stored with that app is deleted.

    If the device was backed up before the app was removed, then restoring that backup should restore...
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    We replied the same day - Please check your junk...

    We replied the same day - Please check your junk mail folder in case it arrived there but I will re-send.
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    Just to clarify - In order to get barrel rotation...

    Just to clarify - In order to get barrel rotation date in to ArtRage the tablet and pen must both support barrel rotation.

    Barrel rotation in particular is an uncommon feature and even most pens...
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    There may have been a temporary outage in our...

    There may have been a temporary outage in our update system as it appears to be working now. If it is not working for you, please drop an email to [email protected] and let us know the version...
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    If the entire stroke is being undone then it...

    If the entire stroke is being undone then it looks like the stroke input isn't actually breaking up. It's possible that there's a pressure fluctuation causing the tools to suddenly act as if the...
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    Thanks for pointing this out. It could be that...

    Thanks for pointing this out. It could be that the Free Transform mode isn't respecting the whole pixel placement option in Advanced Preferences due to its nature. I'll look in to that!
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    Update on hosting shift.

    Hi all,

    We completed the server updates last night, which included a shift in hosting, and things are working fairly well now aside from an issue with Check for Updates from inside the app. There...
  12. Thread: Color Picker

    by MattRage
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    46,849

    As this is a custom picker it's not possible to...

    As this is a custom picker it's not possible to provide a low bit-depth version that does every hue in full luminance/saturation range. The main body of the picker is a static image so all you can...
  13. Thread: Color Picker

    by MattRage
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    We don't have any plans to expose the application...

    We don't have any plans to expose the application to external modifications at this time, but the Scripting Engine can actually do a bunch of stuff already that relates to this, including the...
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    That's not something I've seen with the Pencil....

    That's not something I've seen with the Pencil. It looks like the stroke input is breaking up - If you Undo, does the entire stroke undo or does it only Undo to the point that you see the break?...
  15. A script might help, though I think it would just...

    A script might help, though I think it would just show the change in tools. Send one over to [email protected] (make sure to zip it!) and we can take a look.

    I will pass this on to Wacom and see...
  16. We just had a chance to do some testing directly...

    We just had a chance to do some testing directly with Wacom using a MobileStudioPro: I'm not sure if they were able to replicate the problem before but there has just been a driver update and we...
  17. The forum doesn't actually have a public calendar...

    The forum doesn't actually have a public calendar which is why you're seeing the problem, that link should probably have been removed!
  18. This could be a Wintab issue, please try turning...

    This could be a Wintab issue, please try turning Use Wintab off then restarting ArtRage. If that doesn't help, drop a note to [email protected] and we can do some troubleshooting to get it sorted...
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    There isn't really a hard and fast ideal size to...

    There isn't really a hard and fast ideal size to work at as it depends upon the resources and speed of your device.

    Basically, if you're looking to recreate the canvas at a larger size via a...
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    At the moment the mobile version is aimed at...

    At the moment the mobile version is aimed at freehand painting and sketching, and to keep a lower price point and ensure we support a broad range of devices we haven't looked at working on adding...
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    Every layer in ArtRage has its own alpha channel,...

    Every layer in ArtRage has its own alpha channel, so anywhere on the layer that there is not paint, there's 'alpha 0', a hole. If you set canvas opacity to 0% you should see alpha checkers underneath...
  22. The mobile versions of ArtRage (both iOS and...

    The mobile versions of ArtRage (both iOS and Android) are based on a subset of the features of the full product aimed at a lower price point and more at painting and sketching without the editing...
  23. Nothing at this point sorry, I'm wondering if...

    Nothing at this point sorry, I'm wondering if newer devices are abstracting their Wintab data in a way that's going to make it impossible to track stylus ID properly.
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    I haven't heard of an inversion of colours in a...

    I haven't heard of an inversion of colours in a script before but it's possible that there's an error in the recording that triggered something (if the entire painting inverted then it could be a...
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    Sorry to hear about the problem. When you save on...

    Sorry to hear about the problem. When you save on iOS the painting is saved to a file then written out to the gallery location, so even if there is a crash during save it should not delete the...
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