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Strange Stylus Highlighting Behaviour on My Cintiq 27 Pro (Mac M1)
Hoping someone has some insight here. First off: I'm on a Mac M1, with a Cintiq 27 Pro (new) and ArtRage Vitae or 6. All the software is up to date and has been restarted multiple times.
I've painted in ArtRage for years on various Wacom tablets with zero issue, but I just upgraded to the Cintiq 27 Pro (from a 24) and suddenly:
Everywhere my stylus travels on screen (but doesn't touch) leaves a "highlight" of slightly off-colored boxes (the colour seems to change, but it always transparent, and sometimes, this "track" vanishes, especially when I change zoom). These are not "drawn" on the canvas, but only track wherever the pen goes. I've attached a painting I'm working on; the transparent blue snake-like track on the face of the subject is the effect. It occurs anywhere I slide my pen (even when I am not touching the screen).
This happens ONLY in ArtRage products. It does not happen in Pixelmator Pro, Photoshop, or other programs like Painter.
Help! I dearly love my workflow in ArtRage, and would hate to have to go somewhere else; because frankly, this discolouration on top of the pen position makes colour mixing all but impossible for me.
Cheers!
-D
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I've been in chats with the ArtRage team (thanks, guys) and I appreciate your response MarkW, but so far, no joy.
Just in case someone else sees this, here's the stuff I've done to try and troubleshoot on my Macs with a Wacom 27 (with no success):
-Zeroed my Mac mini M1 and started with a fresh install.
-Zeroed my Mac Studio M2 and started fresh.
-Launched both in safe mode.
-Deleted and reinstalled Artrage Vitae and Artrage 6.
-Turned off all buttons and touch controls on the Wacom 27.
-Removed all Login Items on the Mac.
-Switched off all extras on Artrage (Retina and DPI Support/Force Pixel Placement/Command+Mousewheel Zoom).
-Turned off Canvas Lighting.
-Switched to Precies Cursor.
-Tried the Wacom Cintiq 27 with Pixelmator, ToonBoom, Corel Painter, Krista, and Photoshop — none of these applications show the bug. They all work fine.
-Hooked up the 27 to my ancient Intel iMac (which is no shape to be a painting machine), and Artrage works there, fine without the effect, but is incredibly slow.
The effect is: wherever the pen is tracked (without touching or making a mark), it "draws" transparent blocks showing where the pen has "been". These are not marks, but since they colour the painting, they make it all but impossible to mix colours (see below; the looping off coloured blocks in the sky are where my pen tracked — but did not "draw").
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If anyone has any theories, I'm open to anything. I make a living using Artrage and have done so for years, and would be loathe to leave it behind.
Cheers,
-Dennis