XP Pen + ArtRage 6 Product ID Verification help
Hi, I recently bought my first digital tablet (XP Pen Artist 13 Gen 2) and was wonder what product ID I'm supposed to enter to get a bundled free copy of ArtRage 6? I entered my XP Pen serial code which I found at the back of my tablet but that doesn't seem to work. I checked XP Pen's page about downloading ArtRage 6 and it just directs me to the website. Should I submit a support request or is there some other ID that I'm supposed to have and enter?
I have a different pc, but I can not find my artrage purchases here
I have an member account and a forum account. For some reason my member account does not work, but my forum account does. I had Artrage( the original), Artrage2, Artrage4 (studio) and Artrage5. The first one, I won on a now 3extinct website . I still use it. I have purchased the others from the Artrage site. I remember I have an account there which lists what Artrage ones I have. Please help!
Thank you, Barb